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5925 Carmichael Road, Suite D, Montgomery, AL 36117
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Frequently Asked Questions for W.S.I.P.S. in Montgomery, AL

◉ What is a Private Investigator/Detective?
A Private Investigator/Detective is a professional trained in the art of investigations and surveillance. In most states, a license is mandatory. Investigators often have a law enforcement and/or military background.
◉ What does a Private Investigator actually do?
The job of a Private Investigator is to gather information for businesses and individuals. They work on many different types of cases and frequently are found assisting attorneys, businesses and the public with a variety of legal, financial and personal problems. Most Private Investigators are trained to perform functions like surveillance, research and interviewing. They also have access to computer databases and searches, that the public does not, which allow them to quickly obtain amounts of information. Because of the nature of their work, they also can be called to testify in court.
◉ Who hires a Private Investigator?
Law firms, corporations, insurance companies, private parties and entities of the government (local/state/federal) or police all have reasons to procure the services of a Private Investigator.
◉ How do I find a good Investigator?
If you don't use us, always use a licensed and bonded investigator.
◉ Is this Confidential?
In every case we undertake, we will only give out information about you if we have a duty to do so by law. Otherwise you can be assured that any information you give us will be kept completely confidential.
◉ How does a Private Investigator charge?
In majority of cases, Private Investigators will charge an hourly rate. Nearly all investigators will ask for a retainer fee before taking a case.
◉ What is the cost for the initial consultation?
We do not charge for the initial consultation. Our goal with the consultation is to simply ascertain your needs and see if we can help. You can come to our office or we can come to you.
◉ How long does the consultation take?
Each case is different and we can't estimate an average. Whatever the case, we will take however much time is needed to address your situation and needs. We will develop a strategy that will work for you. You can rest assure that we will treat you with respect and discretion.
◉ What are your payment terms and methods?
We are happy to accept payments via Credit Card/Debit Card, Visa, MasterCard, Money orders, Personal/Business Checks and Cash. Please contact us for pricing in regards to our rates and costs - prices vary depending on the case and its details.
◉ What types of services do Private Investigators provide?
Private Investigators offer many types of investigations. Investigators often work for law firms to gather information on civil or defense cases. Insurance companies commonly hire investigators to look into suspicious claims. Private individuals hire investigators to locate missing people, to do surveillance on spouses and for many other reasons.

A large majority of detective work is spent in the field conducting interviews or doing surveillance. Many investigators do computer searches, background checks and make phone calls to gather data. Investigators are often asked to provide detailed reports on their findings and testify in court on behalf of their clients.

If you are looking for someone or something, chances are a Private Investigator can help you. Check out our services tab to see what services we provide.
◉ What information do you need?
This depends on the service that is required.

For example, if we were being asked to locate a missing person we would like to know any or all of the following:
  • Full Name
  • Last known address
  • Social Security Number
  • Bate of birth
  • The names of relatives, previous employers and friends
  • Driver's license number
  • Photo
◉ Will you guarantee that my investigation will provide the evidence I need?
No, and anyone who makes such a guarantee should be regarded with suspicion. Our job is to research and investigate the facts and to conduct surveillance. It is entirely up to the subject of our investigation to do (or have done) the things you suspect them of doing.

Our goal with each case is to meet and exceed our clients stated objectives through and accurate, professional, thorough and cost effective investigation. We do our best to provide the highest quality investigative resources, however sometimes it may simply not be possible to find the results that you are looking for.
◉ What hours do you work?
Our office typically operates M-F 9:00 a.m. - 5:00 p.m, Sat 10:00 a.m. - 2:00 p.m. and Sun by appointments only. However, the nature of our business our services are provided 24 hours a day, seven days a week, whatever hours are required by the task at hand. You can contact us via e-mail or by phone 24 hours a day. Please do not hesitate to contact us outside office hours.
◉ How quickly can you begin my case?
Usually, we can begin once we receive your retainer.
◉ Do you offer referrals or examples of your work?
Because of the sensitivity of what we do, we would be breaking our confidentiality agreement with our clients if we were to provide references. Likewise, we choose to not display photos from our cases for that same reason. You can go to our tab testimonials and read some of our clients feedback.

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